Shipping policy

Order Processing Time

All orders are processed within 5-7 business days for all on hand items, pre-order items can take up to 14 business days (excluding weekends and holidays) after payment has been successfully received.Processing includes order verification, quality inspection, and secure packaging. Processing time is separate from shipping time. Processing times may be extended during high-volume periods, launches, or promotions. Any material delays will be communicated via email.

Shipping Rates & Delivery Estimates

Shipping rates and delivery options are calculated and displayed at checkout.Estimated delivery times after shipment:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days (if available)

Delivery estimates are provided by the shipping carrier and are not guaranteed. Delays do not constitute grounds for refunds or chargebacks.

Shipment Confirmation & Tracking

Once your order ships, you will receive a shipment confirmation email containing your tracking number. Tracking updates may take up to 24 hours to appear.Shipment confirmation and tracking constitute proof of shipment.

Shipping Carriers

We ship via USPS, UPS, or FedEx. Carrier selection may vary based on order size, destination, and service availability.